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香港 – Media OutReach Newswire – 2026年1月6日 – 在外傭配對的流程中,僱主最常見的困難不在於選哪一位外傭,而是坐在電腦前,比對一份又一份的外傭資料。香港家庭步伐緊湊,僱主需要抽空逐一瀏覽履歷,比較技能、經驗、語言能力,再自行記錄優缺點。這種「資料太多、時間太少」的困境,一直令配對的第一步變得吃力。
安樂窩僱傭中心執行董事王偉東(Daniel)深知這個痛點,因此帶領團隊研發並推出全港首創的 AI 外傭對比功能,專門協助僱主減省搜尋與比較資料所需的時間。系統可把多名外傭的履歷整合呈現,讓僱主更快掌握每位外傭的重點與差異;AI 亦會根據僱主的家庭背景及所需的工作範疇作出初步分析,讓僱主能在最短時間走到真正重要的一步——與外傭見面、交流、互動。
與市面上一些以通用模型作分析的工具不同,安樂窩的 AI 外傭對比功能建基於自家多年累積的資料庫。系統所使用的數據,來自安樂窩長年處理的實際配對個案,以及顧問團隊在前線累積的行業觀察與經驗。這些真實而具體的行業洞察,成為 AI 訓練的重要基礎,讓系統分析更貼近香港家庭的實際需要,而非流於表面的資料比較。
Daniel 認為,外傭是否適合一個家庭,最終仍需要在面談中靠觀察與感受判斷。他說:「AI 只能協助我們把資訊整理得更清楚,但配對的核心始終在於見面的互動。資料可以比較,但適不適合,必須靠人去判斷。」
科技提升效率 細節仍需透過互動掌握
雖然 AI 讓流程變得更順暢,但外傭行業最無法被科技取代的,是顧問在面對僱主及外傭時所捕捉到的細微變化。每個家庭的背景、溝通方式與生活習慣都不相同,而外傭的性格、態度與價值觀亦不能單靠履歷呈現。顧問在了解雙方過程中的判斷,才能真正決定一個配對是否穩定以及長久。
作為全港第一間推出 AI 外傭比較 功能的僱傭中心,安樂窩不僅在科技上領先業界,更在配對理念上維持一貫的堅持——以科技提升效率,並透過顧問的專業去確保每個配對的質素。這項創新把顧問多年累積的配對經驗與行業洞察系統化,並透過 AI 作為支援工具,協助整理與運用相關專業知識。相關訓練數據來自前線實際配對個案,並應用於內部培訓,提升專業知識傳承的效率,同時維持團隊在專業判斷與服務質素上的一致標準。
Esco Aster通過生物制造規模化、市場准入和商業化支持服務,助力南亞、東盟及大洋洲等亞太地區的創新者發展——該區域GDP總值約10.5萬億美元,人口規模約26億。依托由醫學中心和臨床科學家組成的合作網絡,Esco Aster積極推進研究者發起試驗(IIT)和首次人體(FIM)研究,尤其在澳大利亞,當地研發激勵政策降低了試驗成本。公司秉持「One World BioSolutions for One Health」的願景,致力於以低GMP成本實現高產出,從而推動新加坡及亞洲生物經濟的發展。
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